Privacy Policy

Last reviewed: 6/21/2024

We understand the sensitivity associated with the information that you provide us and assure you that your information will be handled with the highest degree of care and sensibility. Please review the following information carefully and be aware that by visiting this site or our Smartsites, you are accepting the terms outlined here.

What Information do we collect and what we do with it?

The information that we collect allows us to continue to create the best possible experience for our customers. The following is a description of the information that we collect and what we do with that information:

Provided Information: Consolidus attempts to collect and store all information that is provided to us either via the internet or any other form of communication. In an effort to improve our service and our ability to communicate with our customers, Consolidus makes a practice of collecting the following information:

  • Contact Information: including e-mail(s), phone numbers, addresses, names, and titles. This information allows us to provide a more personalized and efficient service and improve our ability to better communicate with our customers.
  • Use and Interests: In an effort to continue to provide only information and solutions relevant to the needs of our customers, it is valuable that we attempt to collect as much information regarding our customer’s interests and needs as possible. This information may include annual budgets, intended use of our products and services, and preferred methods of communication.
  • Recommendations and Suggestions: In our quest to continue to improve our product selection and services we may ask for your suggestions/recommendations.
  • Consolidus does not store or save credit card information for any customer on any of our systems. However, we do collect and store billing and shipping information, such as addresses, emails, names, and phone numbers. This information is stored as general user information, and does not necessarily reflect billing information associated with any user’s credit card. (See “How Secure Is the Information Obtained and Collected” below for more information).

Automatic Information

There is certain information that we receive automatically when you access our SmartSites. For example, we use cookies to help to identify our visitors, which allow us to personalize our services. In addition, we may be provided with information regarding your screen resolution and your user agent, etc.

Marketing Communication

We use the information provided to communicate with our customers. This communication may include promotions, incentives, and specials, as well as free samples by mail. Consolidus may use the information to offer additional services offered by Consolidus.

Does Consolidus share the information that it collects from customers/visitors?

The service that you receive from Consolidus is provided by a network of organizations (suppliers). Consolidus outsources the production and distribution of the products that is offered via our SmartSites. In order to accomplish this we provide only those suppliers relevant to your order with information necessary to service your interests. These suppliers are not permitted to use this information for any other purpose than the fulfillment of your order/requests and are not permitted to distribute this information to any third party entities. Consolidus may work with third party service providers for marketing and sample distribution needs as well and thus provide the necessary information to these organizations. In addition, Consolidus may provide information when deemed necessary to comply with the law and protect the interest and rights of Consolidus, which may include fraud protection and credit risk reduction.

Your information will never be sold, rented, distributed, or made available to outside organizations or entities for commercial purposes outside of the terms and conditions set forth in this privacy policy. The information obtained will be the property of Consolidus and may be included in the event that Consolidus or any of its divisions (SmartSites) are sold.

How secure is the information obtained and collected?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Prior to entering any payment information a notice may appear notifying you that you are about to view pages over a secure connection that no one else can view this information. In addition, you will notice that the URL will change to include an “s” at the end of http. This is additional reassurance that your information is being collected over a secure connection.

Key Security Notes:

  • Any credit card information entered in to our system, either during or after an order is placed, is sent over an encrypted connection to a trusted and secure third-party payment processor.
  • Once an order is processed and credit card information is no longer needed, that information is immediately destroyed.
  • Other information, such as shipping and billing contact information, may be stored after an order is placed, and is done so securely.

How to view, edit, and delete your information?

All information obtained by Consolidus regarding your account is available for view and edit and deletion. Simply contact us via the options provided in the “Contact information regarding our privacy policy” below. In addition, you can specify not to receive additional correspondence by Consolidus. Our e-mails will always provide you the option of removing yourself from our e-mail list. This request will be honored and the appropriate steps will be immediate taken to ensure that you no longer receive them.

Informing customers about policy changes.

As we continue to evolve as an organization, so too may this privacy policy. New versions will be posted on this web site, so please check back periodically for updates.

Contact Information regarding our privacy policy.

Should you have some specific questions that are not explicitly covered in our Privacy Policy, please contact us at (330) 762-5972, contact one of our “live help” representatives or visit our contact center for e-mail correspondence. It is our interest in providing you the adequate reassurance in providing us with your personal information and we take that responsibility seriously. Please contact us directly should you have any concerns.

 

Terms of Use Agreement

 

Acceptance of Agreement

You agree to the terms and conditions outlined in this Terms of Use Agreement (“Agreement”) with respect to our site (the “Site”). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

Copyright

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed by Section 4 below, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials. Some of the content on the site is the copyrighted work of third parties.

Service Marks

Consolidus.com and the URLs of our SmartSites and others are our service marks or registered service marks or trademarks. Other product and company names mentioned on the Site may be trademarks of their respective owners.

Limited License; Permitted Uses

You are granted a non-exclusive, non-transferable, revocable license (a) to access and use the Site strictly in accordance with this Agreement; (b) to use the Site solely for internal, personal, non-commercial purposes; and (c) to print out discrete information from the Site solely for internal, personal, non-commercial purposes and provided that you maintain all copyright and other policies contained therein. No print out or electronic version of any part of the Site or its contents may be used by you in any litigation or arbitration matter whatsoever under any circumstances.

Restrictions and Prohibitions on Use

Your license for access and use of the Site and any information, materials or documents (collectively defined as “Content and Materials”) therein are subject to the following restrictions and prohibitions on use: You may not (a) copy, print (except for the express limited purpose permitted by Section 4 above), republish, display, distribute, transmit, sell, rent, lease, loan or otherwise make available in any form or by any means all or any portion of the Site or any Content and Materials retrieved therefrom; (b) use the Site or any materials obtained from the Site to develop, of as a component of, any information, storage and retrieval system, database, information base, or similar resource (in any media now existing or hereafter developed), that is offered for commercial distribution of any kind, including through sale, license, lease, rental, subscription, or any other commercial distribution mechanism.

Forms, Agreements & Documents

We may make available through the Site or through other Web sites sample and actual forms, checklists, business documents and legal documents (collectively, “Documents”). All Documents are provided on a non-exclusive license basis only for your personal one-time use for non-commercial purposes, without any right to re-license, sublicense, distribute, assign or transfer such license. Documents are provided for a charge and without any representations or warranties, express or implied, as to their suitability, legal effect, currency, currentness, accuracy, and/or appropriateness. The Documents are provided “as is”, “as available”, and with “all faults”, and we and any provider of the Documents disclaim.

No Legal Advice or Attorney-Client Relationship

Information contained on or made available through the Site is not intended to and does not constitute legal advice, recommendations, mediation or counseling under any circumstance and no attorney-client relationship is formed. We do not warrant or guarantee the accurateness, completeness, adequacy or currency of the information contained in or linked to the Site. Your use of information on the Site or materials linked to the Site is entirely at your own risk. We are not a law firm and the Site is not a lawyer referral service.

Linking to the Site

You may provide links to the Site, provided (a) that you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on the Site, (b) your site does not engage in illegal or pornographic activities, and (c) you discontinue providing links to the Site immediately upon request by us.

Advertisers

The Site may contain advertising and sponsorships. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site is accurate and complies with applicable laws.

Electronic communications

When you visit Consolidus.com or any of our SmartSites or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Risk of Loss

All items purchased from Consolidus.com or our SmartSites are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

Our SmartSites and affiliates attempt to be as accurate as possible. However, a  SmartSite does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by a SmartSite itself is not as described, your sole remedy is to return it in unused condition.

Applicable Law

By visiting Consolidus.com or our SmartSites, you agree that the laws of the state of Ohio, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Consolidus or its affiliates.

Disputes

Any dispute relating in any way to your visit to the Site or SmartSites or to products you purchase through Consolidus shall be submitted to confidential arbitration in Akron, Ohio, except that, to the extent you have in any manner violated or threatened to violate the Site’s intellectual property rights, Consolidus may seek injunctive or other appropriate relief in any state or federal court in the state of Washington, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Pricing

Except where noted otherwise, the price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice.

We cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

  • If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item.
  • If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

 

Disclaimer

THIS SITE IS PROVIDED BY CONSOLIDUS ON AN “AS IS” AND “AS AVAILABLE” BASIS. CONSOLIDUS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CONSOLIDUS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CONSOLIDUS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM CONSOLIDUS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CONSOLIDUS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

WE RESERVE THE RIGHT TO CANCEL AND/OR MODIFY ALL ONLINE ORDERS THAT CONTAIN ERRORS OR WRONG PRICING INFORMATION DUE TO HUMAN INPUT ERROR.

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